TICKETING
Can I get a refund for my ticket?
Refunds are not available. Transfers available, contact hello@sumofusfest.com for assistance. Early bird ticket holders have until June 1 to request a refund.
Can I resell or transfer my ticket?
Yes! Contact hello@sumofusfest.com
Are there any one day passes?
No, but you may leave before the Festival is over if you choose to stay for less time. There is no re-entry if you do leave.
Are payment plans available?
Yes! Payment plan details are coming soon.
accommodations
What are the accommodations? Do you have lodging?
Sum of Us Fest is a campout festival - bring your sense of adventure! Yes we are thrilled to announce that our new home offers RV hookups, cottages, cabin, lodges and yurts .
*Please note: A vehicle pass is required to bring a vehicle onsite.
What amenities are provided onsite?
Our new home is an elevated wellness retreat with many modern amenities we can't wait for you to explore. Basic amenities include:
-
Drinking water
-
Sinks and handwashing stations
-
Bathrooms, (flushable toilets this year)
-
Hot water showers!
ACCESSIBILITY
What are your access options?
We have a mobility cart, ASL & PTASL interpreters. Our ticket system will prompt you to list your access needs; following that, our Accessibility Manager will reach out to you.
Do you have ASL Interpreters?
Yes, we have a fabulous team of interpreters! Your ticket registration will prompt you to
mention if you need ASL access. If so, our ASL Coordinator will reach out to you.
Can I bring my service animal?
Animals are not allowed on site, as we are in the forest, and can attract unwanted critters. However, if a service animal is required for accessibility needs, please reach out to hello@sumofusfest.com
PLANNING FOR THE FEST
Where is the venue located?
Mandala Springs Wellness Retreat Center, Cobb CA.
Why cant I bring meat products to Sum Of Us Festival?
Meat and other products contribute significantly to the climate crisis. Our core principle of leave no trace compels us to minimize our impact to our enviroment and this is deeply aligned with the Mandala Springs policy of operating a meat free venue.
Where are the closest major airports?
Sacramento International, Oakland International Airport, and San Francisco Airport.
When can I arrive?
Gates open on Thursday, September 19, 2024, from 11am to 6pm PST. Do not arrive past 6pm PST. Festivities conclude on Sunday, September 22, 2024. Everyone must exit the premises by 4pm PST.
Is there ice available for purchase?
Yes, the venue has ice for purchase. You are welcome to bring an ice chest or cooler and refill it with ice for food storage.
Can I bring a grill?
No open flame grills or stoves, yet you may bring portable stoves that do not have open flames. Here is an example of a griddle that is approved.
Is there firewood on site?
Yes, firewood will be provided by Mandala Springs.
Is there wifi service on site?
There is no wifi or cell service. Use this time to unplug, relax, and connect with your community.
Can I leave the festival and return later?
There are no festival "ins and outs"- if you leave, you will not be allowed to re-enter.
Can I bring my kids?
Sum Of Us Festival is 21+ and contains adult programming.
Is it better to go with a group or fly solo?
Whether coming with a group or rolling solo, you will find community at Sum of Us Festival. Our workshops and activities prompt conversation and connection.
Previous fest goers unanimously say that the environment is friendly and safe. It is easy to make friends and connect with other attendees.
Sum of Us Festival is a great place to bring a group to reconnect and explore wellness together.
REFUND pOLICY fOR sUM oF US FESTIVAL
Thank you for purchasing tickets to the Sum of Us Festival. Please review our refund policy below:
1. Refunds: All ticket purchases are final, and we do not offer refunds under any circumstances.
2. Ticket Transfers: Attendees have the option to transfer their tickets to another individual if they are unable to attend the festival. Ticket transfers must be arranged directly between the original ticket holder and the new attendee. Sum of Us Festival is not responsible for facilitating ticket transfers.
3. Ticket Reselling: Attendees are permitted to resell their tickets at face value or less if they are unable to attend the festival. Sum of Us Festival does not endorse or facilitate ticket resale, and we are not responsible for any transactions made between individuals.
4. Transfer Deadline: Ticket transfers must be completed before the start of the festival. Once the festival has commenced, tickets cannot be transferred to another individual.
5. Fraudulent Activity: Any attempts to fraudulently obtain refunds or engage in unauthorized ticket transfers will result in immediate cancellation of tickets and potential legal action.
By purchasing tickets to the Sum of Us Festival, you agree to abide by the terms outlined in this refund policy.
For any further inquiries or assistance regarding ticket transfers, please contact our customer support team at hello@sumofusfest.com
Thank you for your understanding and support of Sum of Us Festival. We look forward to seeing you at the event!